Chat across Salesforce and your contracts — one authenticated connector
An MCP + skills connector so an LLM works across Salesforce and Malbek, auto-authenticated.
Real things I've shipped.
Automation, integrations, MCP connectors, and custom apps running for real teams every day. Filter by the part of your stack you care about.
One verified knowledge base, everywhere it needs to be
Verified Guru cards auto-route to the Zoho help center and the support AI — deduped, no manual filing.
A Zoho ops backbone for a multi-vendor events business
Creator apps, CRM, Books, and Workflow Automation running a multi-vendor operation day to day.
Automatic post-chat feedback, and a dashboard to prove it
Every resolved Crisp chat auto-requests feedback → MySQL → a live QuickSight dashboard.
A live cashflow dashboard for a finance team
Receivables, payables, and balances in one live view — no month-end spreadsheet stitching.
A BOQ → estimate builder that replaced fragile Excel
Turns a Bill of Quantities into a costed estimate — guided, validated, clear from input to number.
A Google Sheet that runs like project software (the JIRA alternative)
Assignment emails, deadline nudges, bug alerts, and a morning digest — all from the team’s own Google domain.
No projects under that filter yet.
I wire LLMs into your real tools — through MCP.
The most useful AI doesn't live in a chat tab — it reads and acts inside your stack. I set up MCP servers and skills so a model can work safely across your CRM, contracts, knowledge base, and more, with authentication handled.
// the stack
The tools behind the work.
What I work across, clubbed by job. Tap a stack to see the projects built with it. Zoho has its own deep track.
Deepest in Zapier, n8n, Zoho, the major LLMs, and raw API work. The rest I integrate confidently — and I'll always tell you which is which before you pay.
Automation & iPaaS
Connecting apps so data moves itself — built with dedupe, retries, and error handling, not brittle one-off zaps that break the first time an API hiccups.
- Zapier 5+ yrs
- n8n 3+ yrs · prod default
- Zoho Flow
- Workato delivered
- Google Apps Script
- Two-way CRM ↔ billing / Sheets sync with idempotency, retries, and a dead-letter pattern.
- Auto-route and enrich inbound leads the moment they land — no manual data entry.
CRM & Sales ops
Make the CRM the source of truth — customized, automated, and genuinely synced with the rest of your stack. Deepest in Zoho; I integrate and migrate the rest.
- Zoho CRM deep · see Zoho track
- HubSpot
- Salesforce
- LeadSquared
- Bitrix24
- Migrate HubSpot ↔ Zoho with automation parity and clean field mapping.
- Lead scoring, routing, and stage automation that runs inside the CRM.
AI & LLMs
Put AI on the real work — reading, drafting, routing, deciding — wired into your tools via MCP and native tool-calling, instead of stuck in a chat box.
- OpenAI (GPT) production
- Google Gemini production
- Anthropic Claude
- MCP
- Native tool-calling
- Confidence-gated support bot that answers when sure and hands off to a human when not.
- MCP setup so an LLM can safely read and write your CRM, Creator, and Books.
Support & CX
Faster first response without dropping quality — bots that escalate cleanly, and CX tools wired into your CRM so nothing falls through the cracks.
- Crisp
- Zoho Desk
- Zopim
- Freshchat
- WhatsApp Business
- Guru
- Chatbot on Crisp / Freshchat with human handoff and every conversation logged to the CRM.
- Knowledge base kept in sync with the help center and the support AI (see the case below).
APIs, docs & testing
When there is no native connector, I read the API docs, test in Postman, and write the bridge myself — REST, GraphQL, webhooks, OAuth, in real code.
- REST & GraphQL
- Webhooks
- OAuth 2.0
- Postman
- JavaScript / Node
- Python
- A custom integration against any product’s API when no off-the-shelf connector exists.
- Webhook pipelines with payload validation, retries, and logging you can actually debug.
Have a workflow that should run itself?
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